1. About us

This website is operated by Extreme Cases Limited, a company registered in England and Wales under company number 06957356. Our trading address is Base X, Unit 22/23 Howard Avenue, Barnstaple, Devon, EX32 8QA, United Kingdom. Our VAT registration number is GB 974 5096 82. You can contact us at info@extreme-cases.com or +44 (0)1271 374 162.

References in these Terms to “Extreme Cases”, “we”, “us” or “our” mean Extreme Cases Limited.

2. Website use

The information on this website is provided for general information about Extreme Cases, our capabilities, products and services. We take reasonable care to keep website information accurate and current, but specifications, dimensions, materials, finishes, product availability and performance data may change as part of product development.

Website content does not constitute a contractual offer, engineering approval or guarantee that a product is suitable for any specific application. You must not misuse the website, interfere with its operation, attempt unauthorised access, or use the website in any unlawful manner.

3. Product information and specifications

Extreme Cases manufactures and supplies standard, modified and bespoke protective cases, containers, rack systems and associated equipment. Many products are engineered or configured for a particular customer application and final specifications may therefore differ from general information or images displayed on this
website.

Where a product is manufactured to an approved drawing, specification, quotation or order acknowledgement, those documents take precedence over general website information. Images are illustrative and may show optional equipment, accessories or customer-specific configurations.

4. Environmental, test and performance claims

References to standards or performance levels, including IP ratings, MIL-STD, DEF STAN, AECTP, EMC, environmental, vibration, shock, transit or other testing, apply only to the particular product, configuration, method
and test conditions stated.

A reference to a test standard does not mean that every product or every configuration has been independently tested or certified to that standard. Where compliance with a particular standard is a contractual requirement, it must be identified and confirmed in writing as part of the quotation, technical specification or order process.

5. Quotations and orders

Unless otherwise stated, quotations issued by Extreme Cases are valid for 30 days. A quotation is an invitation to place an order and does not by itself create a binding contract.

A customer purchase order constitutes an offer to purchase the goods or services described. No order is binding on Extreme Cases until accepted by us in writing, including by formal order acknowledgement or other written confirmation. Orders should normally be sent to orders@extreme-cases.com unless otherwise agreed. Where applicable, quotations, orders and contracts are also subject to Extreme Cases Limited’s separate Terms & Conditions of Sale. If there is a conflict, the specific written quotation, accepted order, signed contract or agreed project terms will take precedence to the extent of that conflict.

6. Prices, VAT and payment

Unless otherwise stated, prices are exclusive of VAT, delivery, duties, taxes and other applicable charges. For approved account customers, our standard payment term is 30 days from invoice, unless alternative terms are agreed in writing.

We may carry out appropriate credit checks and may require a deposit, staged payments, payment in advance or other security where appropriate. Nothing on this website creates or confirms a customer credit facility.

7. Delivery

Unless otherwise stated in our quotation or order acknowledgement, goods are supplied Ex Works (EXW), Barnstaple, United Kingdom. Any stated delivery or completion date is an estimate made in good faith from the information available at the time unless expressly agreed as a binding date in writing.

Delivery schedules may be adjusted where progress depends on customer approvals, information, drawings, free-issued equipment, changes in scope, suppliers, carriers or circumstances outside our reasonable control.

8. Bespoke and customer-specific products

A significant proportion of our products are manufactured, modified or configured for individual customers. Customers are responsible for checking and approving drawings, dimensions, interfaces, specifications and other technical information submitted for approval before manufacture.

Once engineering, procurement or manufacture of bespoke or customer-specific goods has commenced, cancellation or alteration may be subject to charges reflecting work completed, materials committed, non-cancellable supplier costs and other costs reasonably incurred.

9. Intellectual property

Unless expressly agreed otherwise in writing, all intellectual property rights in this website and in Extreme Cases designs, drawings, photographs, graphics, logos, product names, technical information, manufacturing methods, tooling concepts and other proprietary materials remain the property of Extreme Cases Limited or their respective licensors.

Website content may not be reproduced, modified, distributed, reverse engineered or used commercially without our prior written permission, except to the extent permitted by law. The Extreme Cases name, branding and associated logos are proprietary to Extreme Cases Limited.

10. Third-party links

The website may contain links to third-party websites or services. Links are provided for convenience only. We do not control those sites and are not responsible for their content, security, availability, terms or privacy practices.

11. Website availability and security

We aim to keep the website available and operating correctly but do not guarantee uninterrupted, secure or error-free access. We may modify, suspend or withdraw all or part of the website for maintenance, security, development or other operational reasons.

12. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, Extreme Cases is not liable for indirect or consequential loss arising solely from reliance on general information displayed on this website. Where product performance, compliance, dimensions or suitability are important to an application, customers should obtain written confirmation from Extreme
Cases before relying on the information.

13. Privacy and cookies

Our handling of personal information is described in our Privacy Policy. Our use of cookies and similar storage or access technologies is described in our Cookie Policy. Where consent is required, non-essential technologies should not be activated until the required consent has been obtained.

14. Changes to these Terms

We may update these Terms periodically. The latest version will be published on this website with the date of the most recent revision.

15. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction in relation to disputes arising from use of this website, subject to any mandatory rights that apply.

16. Contact

Extreme Cases Limited
Base X, Unit 22/23 Howard Avenue, Barnstaple, Devon, EX32 8QA, United Kingdom
Email: info@extreme-cases.com
Telephone: +44 (0)1271 374 162